Privacy Policy

1. Introduction

RAMC Taxi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi services or visit our website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact details (phone number, email address)
• Pickup and drop-off locations
• Payment information
• Booking history and preferences

2.2 Automatically Collected Information

When you use our services, we may automatically collect:

• Device information (IP address, browser type)
• Usage data and service preferences
• Location data (with your permission)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our taxi services
• Process your bookings and payments
• Communicate with you about your trips
• Improve our services and customer experience
• Comply with legal obligations
• Prevent fraud and ensure safety

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Our drivers to fulfill your booking
• Payment processors to handle transactions
• Legal authorities when required by law
• Service providers who assist our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Cookies

Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: